SHIPPING
International Shipping Coming Soon!
US Orders Only for now!
Domestic US: $7.00 Ships in 2-3 business days*
Domestic US: Over $150 Free Shipping. Ships in 2-3 business days*
International Price coming soon. Ships in 5-10 business days*
*Time listed does not include up to 72 hours processing time (excluding Saturdays, Sundays, and Holidays)
SELECT ORDERS PLACED AFTER 12/22 WILL SHIP AFTER JAN 3 All orders are shipped Priority. Orders typically ship the within 2-3 business day. Orders placed on Friday- Sunday will be processed starting the following business day.
Possible Delays:
We try our best to ensure your order will be delivered on time. Delays are possible during our Holiday and Sale Season. Please keep in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, these packages can arrive outside of the estimated timeframe.
TRACKING MY ORDER
To track your order please use tracking number emailed to you once your order has been shipped. If your tracking number does not work visit www.usps.com to manually input your tracking number.
LOST or STOLEN PACKAGES
If your package has been confirmed via USPS delivered and you did not receive it you must file a claim with USPS as we are not responsible for lost or STOLEN packages. Once you file a claim with USPS the driver on your route will investigate to ensure it was not accidentally delivered to the wrong address which is the case majority of the time. We highly reccommend that you select SIGNATURE REQUIRED if you have a history of missing packages that way a person at your address must sign and collect your package eliminating the possibility of it being stolen. If you decide to file a claim through Paypal your tracking number is automatically uploaded which will state that your package was indeed delivered. The only time that we will resend or refund is when tracking confirms that the package was lost/delayed DURING TRANSIT and not for any packages that states DELIVERED in mailbox/porch/reception etc.
RETURN POLICY
Refunds or Exchange Store credit only. Items purchased from LaLa Forever are eligible for refund, exchange or store credit within 7 days after delivery.
Items may be discounted or marked FINAL SALE, in this case they are not eligible for exchange, or store credit.
Customers are responsible for return shipping .
NO CHANGES may be made once an order has been placed.
CONDITIONS
For a refund items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. Please see the tips below for keeping your items in returnable condition:
Swimwear and Lingerie May not be returned! Tops and dresses:
Please be careful of makeup or deodorant rubbing off on the garment. It will not be accepted We will send you an email when your return package is delivered back to our warehouse. Please note, returns do take us 3-10 business days to process upon reaching our facility. Once your return is processed and your credit is issued, you will receive a confirmation email.
DAMAGED ITEMS
If you receive an item that is damaged, please contact customer service immediately.
SIZE CHART